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Stainless French-door refrigerators with Scratch N Dent labels on the showroom floor in Leoma, TN
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Scratch & dent · open box · newScratch-and-dent appliances in Leoma, TN

Brand-name refrigerators, ranges, washers and dryers with a cosmetic mark or an opened box, for less than new.

A row of French-door refrigerators, one labeled Scratch N Dent and one labeled Counter-Depth, at Barn Appliances in Leoma

How it works here

Same appliance. Different box.

A fridge gets dinged on the truck and the buyer refuses it at delivery. An order gets canceled after the box is opened. Neither one has ever been used.

That’s how a brand-name appliance ends up on our floor in Leoma for less than new.

Walk the aisles and you’ll see white labels taped to the doors: New, Open Box, Scratch N Dent. Each one means something, and we’ll tell you exactly what.

Ask to see the mark. We’d rather you look before you buy than get surprised at home.

“Very upfront with what she was selling us.”

Yvonne Morales-Nolan, Google review

Read the label

Three labels. One honest answer each.

Every one is a new appliance. We don’t sell used or refurbished.

New In Box

Never out of the carton. The way to get an exact model, size and finish.

Open Box

A new appliance from an order that was canceled. The box was opened; the appliance was never used.

Scratch N Dent

A new appliance refused at delivery because of a dent, ding or scratch. Priced lower for how it looks.

Warranty coverage depends on the unit and the brand. Ask about the specific appliance you like and we’ll tell you what applies.

A Samsung dryer and a Maytag washer marked Scratch N Dent in front of stainless refrigerators

Shop it like a pro

How to shop scratch and dent.

  1. Measure first

    Width, height, depth and the door swing. Write it down, or text us a photo of the space.

  2. Ask where the mark is

    A ding on a side panel that sits against a wall or cabinet is the easy win.

  3. Ask what comes with it

    Warranty, power cord, hoses, delivery. Ask now so nothing surprises you later.

  4. Take it home

    Pay at the counter and load up, or ask about delivery to your address.

Quick answers

Scratch & dent questions.

How often does the inventory change?

All the time. The photos on this site may not match what’s on the floor today, so call or text before you make the drive.

Can I finance it?

Yes. Lease-to-own financing is available through Snap Leasing and Kafene, and all credit types are welcome to apply with Snap. Not all applicants are approved. How financing works

Can I see the damage before I buy?

Please do. Come by Tuesday through Saturday, 10 to 6, and we’ll show you the mark on any unit you’re looking at.

Tue–Sat · 10 AM–6 PM

See something you like? Call before you drive.

We’ll tell you what’s on the floor today.